Our courses at the Kunle Akiode & Co. Training (KACT) are structured to provide quality learning and current information to participants. We believe this will lead to high performance and improved efficiency, and market leadership. We have experienced faculties who provide practical solutions/insights to issues.
Improve fraud detection, refine your investigative skills and learn how to help your organization address the challenge of fraud. This highly participative course covers techniques for detecting and investigating fraud.
Through facilitated discussions, case examples, and practical exercises, you will explore fraud detection, learn how to incorporate fraud detection into routine audit activity, learn investigation methods, and learn strategies and approaches to help your organization fight fraud.
Course Duration: 3 Days
Course Outline
Creating an Environment for Dealing with Fraud
Fraud related challenges in today’s environment
Dealing with management
Expectations about detection and investigation
Establishing fraud policy and response
Fraud Prevention
The Four Step Approach Detecting Fraud in Routine Audits
How fraud surfaces
Reasons why auditors don’t detect fraud
Five Step Approach to Fraud Detection
Case examples of what can go wrong
Symptoms of fraud occurrence
Understanding “red flags”
Building fraud considerations into the audit program
Fraud & Technology
The impact of fraud on current technology
Fraud implications of spreadsheets
Computer crime examples
Fraud detection using data mining techniques
Fraud Exposures and Audit Suggestions
Purchasing
Construction and contracting
Consulting
Marketing
Fraudulent financial reporting
Investigation for Internal Auditors
Elements of a complete investigation
Investigative tasks
Dealing with management and attorneys
Using an investigation checklist
Investigative tools, techniques and strategies
Suggestions for identifying the perpetrator
Format of the course:
A combination of:
• Facilitated Discussions
• Slide Presentations
• Case Studies
• Examples
Course Objectives:
Course Date: TBA
Venue:
Indices Hotel & Suites, Onikolobo Road, Abeokuta, Ogun State, Nigeria
Fee (+ VAT):
Participant from Nigeria - N185,000.00 per participant (covers training materials, tea/coffee break and lunch.
Foreign participants -
Overview
Problem Solving and Decision Making (PSDM) presents a structure, process and the tools to help solve problems and make decisions. This course is about proactively attacking problems and making timely decisions. The course is designed to help you solve work problems and make decisions to bring value to your organisation and your customers. In addition, the skills, processes and tools taught in this course can bring value to other aspects of your life.
Key Topics
Introduction: What is problem solving and decision-making
• Problem solving and decision making defined
• Evidence-based decision making
• Non-evidence based decision making
• Groups versus individual – the pros and cons
The Five-Step Problem Solving Process
1. Define and Analyze the Problem
• Create a problem statement
• Analyze and understand the problem
• Apply tools and techniques for problem identification and analysis
2. Determine the Causes of the Problem
• Collect data to understand the problem
• Identify possible causes
• Analyze causes
• Select the root cause
• Apply tools and techniques to determine the root cause
3. Generate Alternative Solutions
• Identify possible solutions
• Apply the tools and techniques for generating alternative solutions
4. Select the Solution—Make a Decision!
• Determine a decision-making approach
• Develop criteria for selecting a solution
• Select the best solution
• Validate the solution
• Apply the tools and techniques for decision making
5. Implement the Solution
• Develop an action plan
• Implement the solution
• Marshall support for the solution
Summary
Participants will practice the problem-solving process by working on actual problems in the course. The focus in the course is on group problem solving and decision-making, but participants will be able to apply the same processes and tools to individual problems and decisions.
TARGET AUDIENCE:
This course is for all staff since problems could occur at any level in the organisation and every staff must be involved in the decision making process in order to find a lasting solution to the problem with every ones’ involvement.
DURATION: 3 Days
COURSE FEE: N85,000.00 per participant
VENUE: Indices Hotels and Suites, Onikolobo Road, Abeokuta, Ogun State
Labour productivity is a measure of worker output used in both business and the economy as a whole. All employers focus on labour productivity as a means of streamlining costs and maximizing output. Getting the most out of workers requires employers to invest in building facilities with an eye to the long-term health of the business.
Labour productivity is the rate of output per worker in an enterprise per unit of time -- usually per hour. Basically, productivity is how much each worker produces per hour compared to what each worker is earning to perform the job. Comparing your office's labour productivity rate with an established standard or expected rate of output can help you determine where your company is operating in terms of your competition and the market as a whole.
Importance
Determining your company's productivity of labour can help your business find drags on your revenue stream and improve profits. A low productivity of labour when compared with your employees' hourly rates may signal you're paying workers too much or you have too many employees on the job at any one time. Streamlining your workforce can help your business maximize productivity from the least amount of employees possible. This boosts profits and can help your company save enough capital to begin growing. Failing to streamline your labour productivity can gobble up all your profits and make it difficult to meet financial obligations or simply keep the lights on.
Increasing Labour Productivity
Increasing labour productivity involves more than simply paying workers less and producing greater product quantities. As a business owner, you can increase labour productivity by providing employees with better equipment and technology to more efficiently complete tasks and produce better products. This requires a greater short-term expenditure of capital from your business in the name of securing long-term gains in productivity. Investing the money in your business to improve facilities also shows workers your commitment to the company, which can improve worker morale and lead to increases in overall productivity.
Labour and the Economy
The gross domestic product (GDP) of a country depends greatly on the status of labour productivity for all businesses. A healthy labour sector helps an economy sustain growth and encourages consumer spending as well as financial lending. Examining the status of the country's labour market can help your company predict downturns in the economy before these phenomenon become too large to avoid. Adjusting your own labour force due to downturns in the labour market as a whole can help your business stay above water through tough economic times.
Is it enough to simply have a job, an office or organization to work in, and get a cheque at the end of the week? Not anymore. A workplace however large or small has to be driven by efficiency and achievement that manifests itself in the form of tangible results for the organization, and is rewarding for the employee. Less productive inputs and lower efficiency levels are bound to affect the business and jeopardize its sustainability and survival.
Employee productivity is a major concern for employers and lower productivity cannot be blamed on the employee entirely.
• A lot of it has to do with the environment at the work place, and the work conditions along with a series of factors that define the work culture.
• Employers have to implement wide spread changes in their setup to improve the productivity of their work force.
• Employee talent is a valuable asset for a company or organization, and it needs to be tapped to its fullest by keeping the employees motivated to perform and deliver the results they are qualified for and capable of.
• Employers may often believe that once they have recruited the best talent in the field, the results will inevitably follow. Not necessarily, if you look beneath the surface to see the environment this talent works in.
Learning Objectives
• Understand the relationship between positive attitudes and improved workplace productivity
• Acquire better work ethics
• Recognize the impact of listening, politeness, building rapport on morale and work place harmony
• Know the techniques of working intelligently and working smart.
Learning Content:
• The work place today
• Organisational goals
• Productivity defined
• Relationship between attitude and productivity
• Personality traits and the Big 5 model
• Identifying time wasters
• 80/20 Principle
• Identifying your KPIs
• Performance dialogue
• Aligning task to your energy level
• Defining Efficiency and Effectiveness
• Factors affecting productivity
• How to achieve speed and accuracy in work performance
• Working smart
• Habits of personal effectiveness
• Self-development, goal setting and prioritising tasks
• Managing your work load
• Applying the 5S and TQM continuous improvement tools
METHODOLOGY
Using practical exercises, personality tests, role plays and case studies, participants on this course will gain useful insight on how to identify and use the attitudes and behaviours that have positive impact on enhanced productivity.
TARGET AUDIENCE: This course is for all staff as each staff is expected to make contribution to the overall productivity of their various organisations.
DURATION: 3 Days
COURSE FEE: N85,000.00 per participant
VENUE: Indices Hotels and Suites, Onikolobo Road, Abeokuta, Ogun State
THE NEED
Risk is an inevitable part of success and all organizations need to have adequate buffers to protect them from risks and achieve their objectives. The need for Risk Management and Internal Control (RM/IC), which will help safeguard the interests of stakeholders and employees, is more acute now. The main aim of a Risk Management and Internal Control system is to smoke out irregularities or fraud that may lead to loss of organizational reputation and business.
Employees at all levels must therefore be aware of how to plan, implement, execute, evaluate and improvise on the Risk Management and Internal Control of the organization and keep up-to date with revised guidelines or frameworks.
This course will help you design more effective Risk Management and Internal Control by making you aware of the various components, guidelines, and frameworks that go into building such systems and to leverage them for better management of operations. Professionals working as accountants or auditors will greatly benefit by understanding the implications of RM/IC systems on finances and can help safeguard their organizations from corruption and other anomalies.
COURSE OBJECTIVES
At the end of this course, participants will be able to:
1. Acquaint themselves with risk management cycle
2. Identify the hazard points in the operation
3. Apply business cycle model in identifying risks
4. Contribute to the installation of robust internal control system in their organisations
5. Comply with internal control system in the organisations
6. Understand the concept of ‘whistle blowing’ and apply it appropriately
7. Manage risks that are inherent in their operations
8. Identify the dimensions of risk management development
9. Identify the benefits of risk management and internal control system.
DELIVERY METHODOLOGY:
Interactive lecture, discussion, syndicate works and experiential learning.
TARGET AUDIENCE:
This course is for all staff, as all categories of staff are in one way or another concerned with Internal Control matters, but is especially suited to Management and Senior Staff of Finance and Audit Departments of Organisations.
DURATION: 3 Days
COURSE FEE: N85,000.00 per participant
VENUE: Indices Hotels and Suites, Onikolobo Road, Abeokuta, Ogun State
Overview
Importance of Anti-Money Laundering Training
Banks and other financial institutions are heavily scrutinized by law enforcement and regulatory agencies to identify and report money-laundering activity. Criminals are driven to find more creative ways to move their illegal gains to a legitimate source as financial institutions have become more diligent in detecting money laundering activities. Criminals are now using many different types of businesses to launder their funds. Therefore, every organization is vulnerable and faces regulatory risk if they do not have knowledge of the basic money laundering process.
Aims of the Course
By the end of this course participants will:
• Be able to explain the concept of money laundering and understand its impact on both the financial services sector and the economy.
• Be able to identify and explain the law concerning money laundering.
• Understand how the law, in relation to financial crime, impacts upon the work you carry out in terms of procedures and your responsibilities.
Audience
All Senior Management and operations staff of financial institutions and corporate bodies who need a working knowledge of AML/CTF and their prevention – and an awareness of the other relevant and current Financial Crime issues. Regulators, Law Enforcement Agencies and Legislators would also benefit immensely by their attendance.
Format of the course
A combination of:
• Facilitated Discussions
• Slide Presentations
• Case Studies
• Examples
Course Objectives
By the end of this course, delegates will be able to:
• Explain how AML and CTF might be prevented
• Understand the major facets of AML and CTF as they apply to their companies and the national and international efforts being made to combat them
• Define the ways in which a company and its staff should protect themselves against the risks of Money Laundering and Terrorist Financing
• Detail how a company might become a target for Money Laundering and Terrorist Financing: and explain which “red flags” might help them to identify, prevent and report any (suspicious or actual) criminal activity
• Determine your organisation’s AML/CFT obligation
• Help your organisation to manage and mitigate its money laundering and terrorist financing risk.
• AML/CFT exposures in line with risk based principles
• Understand some of the other “hot spots” in Financial Crime
Course Outline
DAY ONE
Overview of Anti-Money Laundering (AML) and Countering Terrorist Financing (CTF)
• Understanding Money Laundering and Terrorist Financing
o What are AML and CTF: and how do they work?
o The Criminalisation of Money Laundering and Terrorist Financing: and the types of crimes caught under the Financial Crime Prevention legislation
o The expansion of Money Laundering from drugs to corruption to terrorism
The International Community’s response to AML and CTF
• The International Community’s response to AML and CTF post-9/11
• Especially the Financial Action Task Force (FATF):
o Its membership categories (this can include a section on particular countries’ membership)
o Its 40 Recommendations for AML and a further 9 Recommendations on CTF
o Its influence over domestic and international legislation
Overview of the legal framework
• The AML/CFT Act and outline of compliance requirements
• Importance: why are we doing this?
• Introductory concepts and definitions
• Nigeria and the international context
• Institutional framework - Supervisors, Financial Intelligence Unit, EFCC & others
DAY TWO
Compliance Strategies
• Internal Controls, Procedures and Policies
• Cooperation with the Authorities and the Regulators
• Know Your Customer (KYC) and Identification and Verification (ID&V) Rules
• Impact on Strategy, Client Relations and Human Resources
Reporting entities’ main obligations under the Act
• Appointment of a compliance officer
• Management oversight
• Written Risk Assessment
• Key elements of an AML CFT programme
• Procedures to detect, deter, manage and mitigate AML
• Administering and maintaining your AML/CFT programme
• Customer due diligence processes
• Reporting and auditing of suspicious transactions
• Ongoing review and obligation
AML/CFT Risk Assessment
• The purpose of an AML/CFT risk assessment
• The rationale and method/s used to determine the level of risk of money laundering/terrorist financing associated with each of the mandatory requirements
• Whether the level of risk has been correctly assessed
• Whether it will help you determine the risks of your business facing money laundering or terrorist financing in the course of its normal operation
• Whether your risk assessment has set out how you will ensure it remains current.
DAY THREE
Application of Mandatory Requirements, Policies, Procedures and Controls
• Vetting of staff involved in AML/CFT duties (compliance officer senior managers etc.)
• Staff training on AML/CFT
• Customer due diligence (CDD) – including:
o What is beneficial ownership?
o Politically Exposed Persons?
o How to verify the source of wealth of a customer
• Account monitoring to ensure transactions align with known client financial health
• STR reporting/recording/storage
• Preventing money laundering and terrorist financing through use of new technology e.g. some non-face-to-face trading across borders
• Monitoring and managing compliance with your AML/CFT programme – senior management oversight.
Recognising and Reporting Suspicious Transactions
• Statutory Obligations
• Identifying suspicious transactions
• Internal and external reporting of suspicious transactions
Money Laundering Detection Techniques
• Prevention, Detection and Due Diligence
• Early-Warning Mechanisms
Reporting requirements Audit
• Independent Audit
• Annual report
• Enforcement
• Penalties
Methodology/Approach
This International Conference on Anti-Money Laundering (AML) and Combating Terrorism Financing (CTF) would help participants to under money laundering and countering of terrorism financing tricks and processes.
The practical 5-day programme starts by presenting an overview and understanding of the money laundering process. It goes further to explain the effects of ML/FT on the local and global economy. Global efforts at combating money laundering and terrorism financing as well as the imperative of compliance and penalties for non-compliance are marshalled.
The topics covered by this programme are blended with case studies drawn from recent international precedents. Class assignments and syndicate sessions that simulate real-life experiences will help to reinforce key principles of AMF/CFT.
Fee: The cost of this course is N150,000.00 + VAT per participant
VENUE: Olusegun Obasanjo Presidential Library, Abeokuta, Ogun State, Nigeria
INTRODUCTION
Corporate governance best practices are not always easily defined. Structured assessment through corporate governance training helps to determine the best practices suited to your organization. Governance training puts you in touch with the latest best practice research and offers evaluation of best practice boards. You develop broad-spectrum insights into best practices to understand how they improve coherence in business direction and strategy, drive corporate responsibility, and improve company accountability for stakeholder confidence.
Corporate governance training offers tangible benefits for board directors who are committed to playing a key role in guiding their organisation’s success. How exactly can board governance training help board members to make a better board? Here are some of the things you’ve got to gain from corporate governance training from Kunle Akiode & Co.
The components of top performing boards/organisations
Is it simply a lucky coming together of competencies that makes a top performing board of directors? No. By exploring practical frameworks, corporate governance best practices and the most recent research on top performing boards, corporate governance training helps you identify your board’s route to success. This includes strategic appointment to leverage board member competencies, as well as effective structures and processes.
Strategic board involvement
There is much debate these days on the appropriate role of a board. A board of directors that demonstrates effective strategic involvement will carve out its own best role. Corporate governance training will shed light on board-specific strategies to mitigate risk and maximize opportunities. You’ll get the skills, tools and frameworks for action plans to address challenges and boost your board’s performance.
Positive board culture
A board of directors is an unusual entity in that it is composed entirely of top leaders. Each one got to his or her position thanks to unique skills and leadership style. This could be a recipe for division - but within the framework of positive board culture, these strong personalities can leverage the group skill set to excellent advantage. Corporate governance training, especially if undertaken by the whole board at the same time, can help board chairpersons and members drive such positive board culture.
Change management
Internal and external opportunities and challenges mean that boards must sometimes manage change and/or implement new approaches to maintain success. Change management also includes preparation for change, in particular developing winning plans for succession. Corporate governance training can help your board develop the right strategies for change management and create advance plans for seamless change.
Who should attend?
This course is suitable for anyone responsible for implementing best practice corporate governance in their organisation. This may include:
• Chairmen/Directors of boards of companies and MDAs
• Chief executive officers
• Heads of Ministries, Departments and Agencies
• Directors of Finance, Administration, Procurement, etc.
• Regulators
• Legislators
• Executive and non-executive directors of Government Institutions
• Heads of internal audit, compliance and risk management
COURSE CONTENT
1. Overview of Corporate Governance
2. Models and Influences on Corporate Governance
3. The Role of Organizational Structure in Corporate Governance
4. Board Structure and Corporate Effectiveness
5. Transparency, Disclosure and Audit
6. Public Sector Governance
7. Effective Management of Stakeholders
8. Building a Culture of Accountability in the Public Service
9. The Human Side of Corporate Governance
10. Comparative Corporate Governance (global best practices)
11. Supervisory Skills for Monitoring Corporate Governance Effectiveness
12. Effective Delegation and Control
Methodology/Approach
This global best practices in corporate governance for the public sector training would help participants to plan, formulate and implement modern international corporate governance principles.
The practical 5-day programme starts by presenting the new role of board committees and directors’ responsibilities and powers, and continues with best practice in implementation of governance in day-to-day activities. Costs and benefits of best practice governance are put into perspective and practical guidance is provided on key issues including stakeholder relationship management, effective communication and meeting market/stakeholder expectations. The course will also discuss the challenges of implementing best practice corporate governance in emerging markets.
The topics covered by this programme are blended with case studies drawn from recent international precedents. Projects that simulate real-life experiences will help to reinforce key principles of corporate governance.
FEE: The fee shall be N150,000.00 per participant (exclusive of VAT)
Note: Fee covers Training materials, tea/coffee break and lunch.
VENUE: Olusegun Obasanjo Presidential Library, Abeokuta, Ogun State
INTRODUCTION
Most employees do not feel concerned with whether the organisation they work for is making profit and satisfying all the stakeholders or not. All they are after is that their pay must be paid regularly and they must enjoy increment and other emoluments and perquisites from time to time. There is an urgent need to reverse this trend and it behoves organisations to provide the necessary education to convert their employees to entrepreneurs so they can have a sense of belonging and become partners for progress in their respective organisations.
THE AIM OF THE COURSE
The main aim of the course is to re-orientate employees that they need to bake the cake before they can eat it and that there are other stakeholders, overheads and other demands on the business.
COURSE CONTENT
The training shall be in three modules as follows:
Module 1: Understanding Business and its Operating Environment
• Business and its objective
• Stakeholders and their needs
• SWOT and PESTLE Analysis
• Competition
• Business Positioning for Survival
Module 2: Understanding Governance
• Principles of Governance
• Why Governance
• Building a Culture of Accountability
Module 3: Understanding Strategy
• Strategy and Goal
• Why Strategy?
• Criteria for Effective Strategy
• Measurement and Consequences
Methodology
Participants will experience an informative, balanced (practical and theoretical) program. They will learn in a supportive environment, and be challenged to develop their potential by putting the principles into practice. Each participant will receive constructive feedback and coaching.
How is this training delivered?
The programme shall be delivered over three tutor/facilitator led sessions and case study sessions.
• Group and one-to-one coaching.
• Delivering presentations using PowerPoint.
• Facilitation.
Duration
This is a 2-day course for all employees including managers to help improve their understanding of how and why they should contribute their quota as stakeholders to ensure the success of their organisation.
Fee: The fee for this course shall be N65,000.00 (exclusive of VAT)
VENUE: Olusegun Obasanjo Presidential Library, Abeokuta, Ogun State, Nigeria
Consider how often you communicate in your business life, whether in a formal presentation setting, or on an individual, informal basis. Your success and effectiveness in business, and beyond, is powerfully impacted by the quality of your communication and presentation skills.
Effective communication involves the transfer of information, clear presentation of the benefits of your product/service or vision, an opportunity to create a desired outcome and to influence the listener. Whether you are in sales, education or management, customer service or in government, developing these skills will contribute significantly to your success and your enjoyment of your role.
What Will I Learn?
• Participants will learn the fundamentals of effective, powerful presentations, they will explore improvisation, warm-up exercises, visualization, vocalization, body movement, and stage technique while learning how to develop their most effective delivery style.
Who Should Attend?
People in the following situations will derive considerable benefit from attending this workshop:
• Anyone who communicates or presents information on a formal or informal basis.
• All civil service personnel involved with rendering reports of operational activities of his/her office and those who interface with the public.
• People who need to influence or inform, whether the audience be customers, colleagues, or management.
• People who need to develop skills in presenting for the first time, or who seek continual development and improvement of their existing presentation skills.
Content and Outcomes
At the completion of this workshop participants will:
• Clearly understand the opportunity a presentation provides them with.
• Know the importance of understanding their audience's issues and needs, existing knowledge, and barriers to acceptance of the message.
• Understand the utilisation of relevant anecdotes and scenarios to bring their message to life, and make the message more 'real' to their audience.
• Be able to identify key points for communication and to maintain focus on these main take-away-messages.
• Consider the three main aspects of communication - the verbal, the vocal and the visual.
• Develop positive speech and body language techniques.
• Understand essential strategies for preparation, practice and relaxation.
• Know how to open and close a presentation.
• Practice effective methods of handling questions.
• Understand the principles for effective use of presentation tools, such as Microsoft PowerPoint, flipcharts, etc.
• Develop self-confidence based on improved delivery skills to therefore enjoy the experience of presenting!
• Consider the logistics, equipment and venue requirements for a professional presentation.
• Consider audience handout material to support their message.
• Understand that the most effective presentations include effective follow-up activity to ensure optimal results.
Methodology
Participants will experience an informative, balanced (practical and theoretical) program. They will learn in a supportive environment, and be challenged to develop their potential by putting the principles into practice. Each participant will receive constructive feedback and coaching.
How is this training delivered?
The programme shall be delivered over three tutor/facilitator led sessions and a case study session.
• Group and one to one coaching.
• Delivering presentations using PowerPoint.
• Facilitation.
Duration
This is a 2-day course for middle to senior managers to help improve their techniques for either communicating with staff, directors and clients. The course is also designed to help improve or consolidate presentation skills via the use of PowerPoint and flip charts, to help support or reinforce your message.
Fee: The course fee is N75,000.00 + VAT per participant
VENUE: Olusegun Obasanjo Presidential Library, Abeokuta, Ogun State, Nigeria
As Facilities Management (FM) function continues to evolve, this training course offers the
latest thinking in the profession, right balance between asset performance (functionality,
availability, reliability, safety), and will tackle specific issues encountered in the cause of
managing our facilities and apply best practices in discussing real solutions. It provides an overview of the latest tools and techniques for facilities maintenance and asset management,
their benefits and potential pitfalls and when and how to apply them for maximum impact on the
growth and performance improvement of an organization.
Course Objective:
This training course is designed to develop delegate’s skills in managing
facility staff and corporate assets while minimizing risk exposure in the workplace. Hence on
completion of this course, participants should be able to:
Identify the functions of a Facility Manager.
Understand the need for Facility Management.
Identify and address maintenance priorities and key areas of attention.
Know maintenance policy areas and how to make right decision for their organization
Know how to provide a Safe and Healthy Environment.
Improve and endorse energy efficiency.
Know how to manage expenses, cut down utility costs, and gain bottom line value from
asset management.
Establish clear roles and responsibilities for managing key activities on proactive basis.
Course Details:
Introduction to Facility Management
The Facility Management Organisation and Operations
Customer Service Management
The quality of Life
Property Maintenance
Inventory & Supply
Project Management
Property Inspection
Safety and Emergency
Total Quality Management
Planning Facility Management Operations
Quality in Facilities
Management Systems
Facilities Budget and Reports
Target Participant: Procurement Management Team, Contractors and Facilities Service
Providers, Facilities Managers and Staff, Facilities Management Team, Project Managers/Engineers, Maintenance Managers/Engineers
Course Duration: Two (3) Days
Course Date: TBA
Fee: N85,000.00 per participant
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Course Overview
In this course, students learn to identify and manage difficult employees, monitor their behavior, develop clear and effective communications techniques, give and receive feedback, identify workplace conflicts and present resolutions.
Course Objectives
After completing this course, students will know how to:
• Identify difficult personality types and the effect they can have in an organization
• Manage difficult employees and monitor their behavior
• Document ongoing changes in behavior and performance
• Communicate clearly and effectively, both verbally and nonverbally
• Improve your listening skills
• Communicate with difficult supervisors and co-workers
• Identify types of employee dismissals
• Identify the focus of feedback and give and receive feedback effectively
• Provide positive and constructive feedback
• Monitor performance afterwards
• Identify communication styles
• Manage difficult feedback sessions and identify when to avoid giving feedback
• Identify some common myths associated with workplace conflicts, common reasons that conflicts arise, and types of workplace conflict
• Distinguish between conflict management and conflict resolution
• Identify conflict resolution styles, resolve workplace conflicts, including team conflicts, and identify the communication skills required to
Course Outline
1 - Getting Started
Workshop Objectives & Contextual Analysis
2 - The Basics
What is Performance Management?
How Does Performance Management Work?
Tools for Performance Management
Three Phase Process
Assessments
Performance Reviews
3 - Goal Setting
SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
4 - Establishing Performance Goals
Strategic Planning
Job Analysis
Setting Goals
Motivation
5 - 360 Degree Feedback
What is 360 Degree Feedback?
Vs. Traditional Performance Reviews
The Components
6 - Competency Assessments
Competency Assessment Defined
Implementation
Final Destination
7 - Kolb's Learning Cycle
Experience
Observation
Conceptualization
Experimentation
8 - Motivation
Key Factors
The Motivation Organization
Identifying Personal Motivators
Evaluating and Adapting
9 - The Performance Journal
Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Keeping Track
10 - Creating a Performance Plan
Goals
Desired Results
Prioritization
Measure
Evaluation
11 - Wrapping Up
Case Studies
Words from the Wise
Lessons Learned
Target Participant: All line managers, Human Resource Management Practitioners, All managers having responsibility for performance management.
Fee: N150,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (5) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Purpose: To transform supervisors into leaders with management and leadership training that focuses on coaching, team-building and trouble-shooting techniques.
Leadership is serious business. The truth is, a fun, friendly, high-energy atmosphere at work definitely makes for happier employees. Employees work harder when they are happier and feel valued by their organization. They are also more productive and more likely to tap into their creativity to solve problems and come up with workable solutions. In this course, you’ll discover dozens of ways to create an enjoyable, exciting work environment that stimulates and rewards creativity. When employees enjoy coming to work, you can bet they will put more effort into their jobs!
Overview
This is not your ordinary leadership course!
This is training for today's leaders — people who are pulled in a million different directions, expected to get more done with fewer resources, and forced to cope with budget cuts, corporate crises, reduction of employee benefits, hiring and wage freezes and much more. These tougher times call for creativity and innovation in leadership, and that's why this revolutionary new course was developed.
In two days of lightning-paced, high-energy training, you'll learn techniques for turbo-charging your leadership skills and getting your employees on track for super performance and a lot more productivity. You'll learn how to support an environment of creativity, innovation and passion, regardless of what type of company you work for. You'll learn once and for all what people need from their leaders, and even more important, you'll learn exactly how to give it to them.
You'll discover new ideas for motivating your high achievers to continue performing at the top of their game, while giving your less-than-stellar performers the encouragement they need to really shine. You'll explore ways to tap into your own personal leadership strengths, minimize your weaknesses and develop a unique leadership style that is highly effective, yet reflects your core beliefs and personality.
Fun, fast, and highly effective, this training will stimulate your thinking, recharge your batteries and spark your outside-the-lines creativity as you inspire your employees to excellence.
You’ll learn how to:
• Coach and mentor your people by encouraging growth and improvement
• Motivate others to consistently perform at their personal best
• Inspire others through your own enthusiasm and energy
• Devise new approaches for solving those same old problems and dilemmas
• Transform negative thinking into positive action
• Set priorities, delegate when necessary and ask for help when you need it
• Explore ideas for reducing stress and burnout on the job — for yourself and your staff
Agenda:
• Become a Creative Leader
• Establish Communication — the Foundation of Effective Leadership
• Support Innovation, Experimentation and Free Thinking in Your Workplace
• Build Teams That Pull Together, Instead of Apart
• Guide Your People to Peak Performance Through Coaching and Positive Discipline
• Be Creative in Solving Problems, Conquering Stress and Burnout and Building Morale
If you are looking for a training experience that’s enriching, fun, fast-paced, innovative and jam-packed with ideas, tips and strategies you haven’t heard before, don’t miss this course! It’s designed specifically for people who are ready to commit to developing others and raising organization productivity to a higher level, ready to restore energy and enthusiasm to their workplace and ready to champion an environment of creativity and collaboration. It’s perfect for:
• Managers and supervisors who have moved into a leadership role
• Team leaders responsible for the growth, development and performance of others
• Anyone who wants to enjoy expanded career choices and step into a leadership role
At the end of the two-day training programme, your staff would be able to
• Motivate and re-energize team members by developing an environment of creativity and collaboration
• Create a team environment that’s supportive, productive and fun
• Strengthen morale and keep employees satisfied
• Inspire your people to reach – and exceed – their potential
• Gain more credibility and respect from your co-workers, colleagues and employees
• Discover the secrets to a fool-proof reward system
• Eliminate negativity, lacklustre work and poor attitudes from your team
Course Content:
1. Become a Creative Leader
• Your “leadership quotient” — why it’s absolutely critical to your success as a leader!
• 11 essential skills every leader must know
• How to avoid common self-sabotaging behaviours that often plague both new and seasoned leaders
• What does employees really want from you as a leader? The answers are guaranteed to surprise you!
• Why traditional management models just don’t measure up in today’s workplace and what to use instead
• Your Personal Action Plan — a super tool to build character, strengthen leadership skills and boost your overall effectiveness
• How to implement a leadership style that builds trust, communicates a clear vision and guides your team to higher productivity and organization profits
• Why it’s best to “aim for the impossible” (you’ll be amazed at how close you come!)
• How to build a culture of accountability that rewards ethical behaviour
• Ways to create an atmosphere of trust and respect that values employees and promotes loyalty between co-workers
• How to teach and train others to approach challenges and problems with a positive attitude
• Why it’s essential to reward those who keep their word even in the most difficult situations
• What it means to be ethical: key behaviours necessary to model values-based, ethical character
2. Establish Communication — the Foundation of Effective Leadership
• What to say and how to say it — “leadership language” that supports synergy and encourages others to agree with you
• How to infuse your communication style with confidence and power
• Fresh strategies and exciting techniques to open up the communication pipeline and keep ideas flowing freely
• Words, phrases and gestures to help you come across as poised, intelligent and trustworthy every time you speak
• Communication guidelines that recognize and respect the individuality of every employee
• Why positive reinforcement is key to gaining support and recognition from your people
• How to effectively overcome communication challenges and roadblocks without steamrolling your opponent
• The secrets of effective praise — when, how and where to give your employees the applause they deserve
• How to offer constructive criticism in a positive light — and what not to say, even with the best intentions
3. Support Innovation, Experimentation and Free Thinking in Your Workplace
• How to convert your workplace into a risk-free zone where calculated risks are accepted and encouraged!
• Clever ways to reward those who stretch their mental muscles, think outside the box and share their great ideas
• Why it’s crucial to kick the habit of “that’s the way we’ve always done it” and approach tasks from a fresh perspective
• Tips for working around establishment restrictions that can stifle creativity and crush employee morale
• How to create a safe haven in your workplace, recognizing and rewarding diversity in every form
• Ways to eliminate workplace dynamics that can smother creative thought and action
• Why it is important to always support your employees in public (not following this management edict can destroy your leadership effectiveness)
• How to help employees feel confident in their own good judgment when they make decisions
4. Build Teams That Pull Together, Instead of Apart
• Ways to celebrate the strengths unique to each player on your team
• How the role of team leader differs from leader
• Why your team’s ability to delegate effectively is the key to your success as a leader
• Strategies and techniques to encourage teammates to collaborate, cooperate and turn to one another for help and inspiration
• Fantastic ideas to encourage and support team creativity and growth, including team retreats, think tanks and other team-based activities
• How to create a team culture based on trusting relationships and an “all for one” mentality
• The tools your team members need as they work together to overcome differences and resolve conflicts
5. Guide Your People to Peak Performance Through Coaching and Positive Discipline
• The truth about character: how much of an effect does it really have on performance?
• How to help people take responsibility and become accountable for their actions
• Motivational techniques to turn average players into superstars — even your most reluctant employees will show amazing improvement!
• The 80/20 principle: Use it to encourage employees to move beyond their defined jobs to deliver breakthrough ideas and exceptional performance
• How to use goal-setting as an incredible empowerment tool and reap the benefits of increased productivity
• Why poor morale occurs even when benefits and pay are good: Discover the surprising truth!
• When a team is in danger of self-destructing — how to tackle and resolve employee differences and restore team harmony
• Poor attitudes? Negativity? Innovative techniques to make these problems a thing of the past!
6. Be Creative in Solving Problems, Conquering Stress and Burnout and Building Morale
• Strategies to flex your creative muscles and arrive at workable solutions from a different perspective
Change happens! Tips and tools for meeting the challenges of change head-on while keeping your big picture focus
• Flexibility and adaptability skills that will enable you to respond quickly, professionally and effectively in virtually every crisis situation
• How to encourage your team members to apply their brain power and develop creative options to traditional problems
• What to do when creativity creates a mess: how to salvage the situation and chalk it up to lessons learned for next time
• The warning signs of stress and burnout in yourself and your team
• Why creating an atmosphere of laughter and humour can be more valuable than a pay raise
• The secret of playing to your employees’ strengths by structuring work and responsibilities around things they love doing
• Low-cost and no-cost ways to build morale and create a fun, positive work environment
• How you can share the spotlight and recognize employee contributions to develop your people into leaders for tomorrow
• Clever techniques for using stressful situations to positively challenge and stretch employees
• How to identify stress red flags and lighten an employee’s responsibilities before burnout occurs
• Ways to transform stress into positive motivation — here’s how!
• Your own personal “leadership survival kit” for even the most challenging and stressful situations
Target Participant: All staff staff in leadership position and those aspiring to assume leadership position in their various organisations.
Fee: N150,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (5) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
(Improve your decision-making capabilities through critical thinking, structured reasoning, and creative problem analysis).
COURSE OVERVIEW
Learn how to be an inventive, logical decision maker by understanding the principles behind critical thinking and the tools used to consistently identify and select the best decision among multiple alternatives. In this course, you'll explore a structured way to approach and dismantle problems with a view of reaching optimum outcomes.
Applying the techniques of critical thinking allows you to dismantle complex problems and to understand the inputs and implications of your thought processes. By applying problem analysis and good practices you'll be able to develop positions and arrive at decisions that are logical and explicable to others. After completing the course, you'll understand why most decisions are of poor quality and be able to impose quality controls on both your decisions and the decisions of others.
Course Objectives
By the end of the course, participants will be able to:
• Build and expand decision making, critical thinking and creative problem solving skills
• Apply logical and creative approaches to solving problems and making decisions
• Use traditional and creative tools for identifying causes and generating solutions
• Employ creativity and lateral thinking as business tools
• Analyze and solve actual problems facing them at work
• Demonstrate and build credibility with upper management
• Develop strategic approaches to problem solving and decision making
Target Competencies
• Attention to details
• Balanced decision making
• Creativity
• Evaluating options
• Intuitive decision making
• Practical and proactive thinking
• Situation analysis
• Problem solving ability and anticipating potential problems
WHAT YOU WILL LEARN
• Natural barriers to sound reasoning
• Bias and assumptions in problem analysis
• Thought processes and reasoning
• Analytical techniques for comparing alternative solutions
• Structure, standards, and ethics of critical thinking
• Problem analysis best practices
Hands-On Exercises
• Evaluate the strategic thinking of others
• Assess the reasoning of others
• Problem solving by starting with restatement of the issues
• Problem solving from a number of different perspectives
• Identify decision-making factors
• Creativity and the decision-making process
• Structure the analytical process with a matrix
• Evaluate decision options using probabilities
• Compare options using paired ranking
COURSE OUTLINE
DAY 1. Introduction to Decision Making
• What's a Decision?
• High Quality vs. Low Quality Decisions
• Becoming a Better Decision-Maker
DAY 2. Barriers to Brilliant Decisions
• Instinctive Decision-Making
• Barriers to Sound Reasoning
• Outlook vs. Reality
DAY 3. Critical Thinking
• What Is Critical Thinking?
• Structures of Thinking
• Thinking with Standards
• Sophistry and Intellectual Ethics
DAY 4. Problem Analysis Guidelines
• Opening the Mind
• 10 Best Practice Guidelines
• Structuring Techniques
• Putting It All Together
DAY 5. The Decision
• Who Decides?
• Who Should Decide?
• Case Studies
• Take Home Message
WHO SHOULD ATTEND
This course provides an introduction to structured decision making. It is intended for any professional who is new to formal problem analysis, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, senior project managers, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all others responsible for resource allocations.
Fee: N150,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (5) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Course Overview:
The objective of this course is to provide participants with a structured and methodological approach to project finance that will result in improved efficiency in the development and financing of projects through the practical application of an “essential toolkit” consisting of techniques and templates.
Participants will receive in-depth practical instruction in basic techniques in project finance. This course will cover all the critical factors in project finance structures and identify the risks, credit criteria & funding approaches. It also provides a thorough review of the roles of the different parties in the transaction, the four different phases of the deal, especially the risk aspects and political risk structuring.
Course Objectives:
At the end of the course participants will have:
• Better structure your project finance deals
• Comprehend the uses and abuses of financial modelling i.e forecasts vs. reality
• Understand essential credit issues in assessing project finance proposals
• Get to grips with funding choices and capital structuring issues
• Gain the perspective of the equity investor
• Understand risk allocation and mitigation
• Understand corporate distress and implications for project finance
Course Content:
• An overview of crucial issues in project finance;
• Main features of corporate and project finance;
• Factors influencing financing techniques and the syndication process;
• Understanding the project finance process- Special purpose Vehicle and types;
• Assessing qualitative risks in a variety of projects Finance;
• Feasibility studies and review of operating assumptions for selected projects; are the assumptions realistic?
• Country risk: the use of export credit agencies, development banks and political risk insurers – world bank, US Exim Bank, EBRD, ADB, DBSA, ATI, IFC;
• How to approach the multilateral agencies;
• Identification and assessment of the key risks including country and political risks in a developing economy;
• An overview of the project financial statements;
• Assessing the financial viability;
• Building and sensitising the operating cashflow;
• Sources of debt financing in projects;
• Financiers and their objectives;
• Why projects fails;
• Financial yardsticks used by investors: uses and limitations;
• Commercial issues in project finance documentation- loan documentation; covenants and agreements;
• Why projects face difficulty.
Who should attend:
Heads of Project Finance, Heads of Corporate Finance, Heads of Structured Finance, Treasurers, Project Managers, Accountants, Analysts, Business Development Managers, and Business Development officers; Middle and senior staff in CRM, CAM and from relationship & asset creation units, responsible for credit quality and risk management
Fee: N150,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (5) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Course Overview:
Internal control is the whole system of controls designed to ensure business continuity and protect the assets of the organisation, thereby achieving the corporate objective of the organisation. This course is designed to enable participants have an understanding of the importance of the controls put in place, the control environment and to be able to identify signals that suggest that controls are weak.
Course Objectives:
• To understand the role and impact of the internal audit function
• To develop the role of the audit function
• To conduct effective and objective audits and reporting
• To contribute effectively to organisational audit strategy
• To engage and work effectively with stakeholders
• To engage continuous improvement and quality measurement within the audit function and wider organisation
• To recognise the threats of Economic Crime to the organization and develop effective audit responses
• To integrate new technology into the audit function
Course Content:
The Role and Function of Internal Audit
• Key goals of the internal audit function
• Ensuring auditor objectivity
• Avoiding conflicts of interest within auditing
• Key skills of the auditor
Conducting Effective Audits
• Pre-audit planning
• Effective audit sampling techniques
• Recording findings during the audit
• Engaging effectively with stakeholders
Making Business Decisions
• The role of the audit committee
• The role of the external auditor
• Skill and attitudes to relate with management and other departments.
Economic Crime – by Organisations
• Money laundering
• Working with global enforcement agencies
• Developing effective detection, prevention and compliance systems
Audit Report Writing
• Ensuring objective comments
• Ensuring use of constructive language
• Improvement recommendations
• Continuous improvement techniques
Control Environment
• Risk assessment and consideration
• Creating an enabling environment for Internal Control
• Symptoms of weak internal control System
E-Crime overview
• Opportunistic E-Crime overview
• Sophisticated E-Crime
• Cyber security defence systems
Who should attend:
Staff of internal controls, audit function, compliance officers and inspection functions and those who are now looking to contribute to the strategic development of the internal control function.
Fee: N135,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (3) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Overview of Financial Analysis & Evaluation
• Introduction to Financial Analysis
• What is financial analysis and who uses it for what
Sources of information
Understanding Key Financial Statements under IAS 1 and IAS 7
• International Financial reporting standards – the key statements explained
• Financial performance in the public sector use of ratios
Some Current Developments in IFRS
What Financial Analysis Can and Cannot tell you
• Comparison of analysis techniques
Evaluation of performance – comparisons
Ratio Analysis
• Statement of comprehensive income ratios
• Statement of Financial Position Ratios
• Cash Flow Ratios
• Use of notes to the accounts
Return on Investments and Making Sense of Trends
• The building blocks of ROI
• Payback method
• Net present value method (NPV)
• Internal rate of return (IRR)
Historical comparisons and industry benchmarks
CASES ON RATIOS & TRENDS
Working Capital Management (WCM)
• Concept of working Capital Management
• Importance of cash flow
• Measuring Free Cash Flow
• Improving your cash Flow using:
• -Cash Management Strategies
• -Receivables and Payable Management
• -Inventory Management
• - overcoming WCM problems
Funding the Business
• Capital structure
• Funding with equity & Benefits
• Funding with debt and implications
• Retaining profit – dividend policy
EXERCISES
Pestle, Swot Analysis & Financial Risk
• Importance of Pestle Analysis
• Why SWOT is importance for a financial analyst
•
Treasury Operations & Financial Risks
• Understanding Treasury Functions
• Credit risk
• Liquidity risk
• Solvency risk
• Market risk
PROFICIENCY IN MICROSOFT EXCEL
Fee: N85,000.00 per participant (covers training materials, tea/coffee break and lunch.
Course Duration: Two (3) Days
Course Date: TBA
Venue: Indices Hotel & Suites, Onikolobo Road, Abeokuta
Introduction
As organizations seek the best ways to respond to a volatile marketplace that can change course on uncertain, unsuspected and unexpected dynamics, the functions that were once relegated to finance organizations, such as enterprise planning, budgeting, forecasting and analysis, have, out of necessity, spread to other parts of the business units and departments. This is because financial performance management has become increasingly strategic in organizations, regardless of their size or market sector.
Both empirical and anecdotal evidence indicates that economies and industries have become structurally more risky and volatile, translating into higher levels of business risk for individual companies.
In the past, Financial Management was the purview of the CFO and finance organization, with very little executive or organizational involvement. Finance gathered up as many spreadsheets as possible and accessed static, historical data and created enterprise plans, budgets and forecasts, sometimes collaboratively with business. They typically looked at actuals and decided on a percentage increase for earnings, revenue and products, or a percentage decrease for expenses. This has never been the ideal way to go about Financial Management.
CFOs indicated that their role as strategic advisors is broader and more important than ever. More than 70 percent play a critical role in enterprise risk mitigation, business model innovation and selection of the key metrics linking performance to strategy execution. The pressure to help the business make all manner of decisions better, faster and with more certainty is intense. As we have learned in the last few years, the global economy is unpredictable, prone to substantial and sudden highs and lows. To keep a competitive edge, companies must be prepared to make decisions in compressed time frames compared to the last half of the 20th century, responding quickly to changing business and marketplace demands.
Excellence in Financial Management aims to achieve the following among others:
• Maximize the efficiency, use and quality of Financial Management everywhere in your business
• Streamline integration with routine planning and analysis workflow
• Encourage alignment between IT, finance and business areas
• Increases understanding of performance in financial terms (the “Financial IQ”)
• Reduce organizational overhead associated with maintaining budget, plan and forecast consistency and use
• Increase the success of Financial Management solution and technology deployments by helping them deliver more value, at less cost and in less time
• Help base your strategies on business priorities for maximum ROI and added value
• Improve business agility and technology management, which in turn drives business efficiency
Content
DAY ONE
Arrival and Registration
DAY TWO
1. Understanding the Concept of Excellence in Financial Management
2. The Scope of Financial Management
3. Financial Management and Stakeholder Satisfaction
DAY THREE
4. Measuring Performance and Benchmarking
5. Financial Performance Dashboard and IQ
6. Financial Management Best Practice
DAY FOUR
7. Factors that Determine Excellence in Financial Management
8. Case Studies in Financial Management Excellence
DAY FIVE
Tourism and Departure
Fee: The cost of this course is N165,000.00 + VAT per participant from Nigeria. Foreign participants $2,500.00.
VENUE: Olusegun Obasanjo Presidential Library, Abeokuta
DATE: See Letter of Invitation
Methodology/Approach
This International Conference on Achieving Excellence in Financial Management would help participants to understand the rudimentary and practical aspects of excellence in financial management.
The practical 5-day programme starts by presenting an overview and understanding of the concept of efficiency in Financial Management. It goes further to explain the scope of Financial Management and how stakeholder satisfaction is achieved in organisations. How performance is measured, the importance of Benchmarking, Dashboard and Financial IQ are dealt with as well as factors that determine excellence in Financial Management.
The topics covered by this programme are blended with case studies drawn from international excellent organisations and best practices. Class assignments and syndicate sessions that simulate real-life experiences will help to reinforce key principles of Excellence in Financial Management.
Request for training proposal
A member of our team will be reviewing your training request immediately and will respond within five business days.
Erudite scholar, holds a PhD in Public Admin. (Honoris Causa), involved in Economic and Banking Policy
Research activities with the African Economic Research Consortium (AERC), has a number of publications to his credit. He is currently involved with training entrepreneurs, bankers and other professionals in both the public and
private sectors of the Nigerian economy.
Associate Professor, Former Dean, Faculty Of Business Administration, ABU, Zaria; Assistant General Manager ICON Ltd (merchant bankers), Director, Research and Head of Training (NDIC).
Former Head And Director Of Claims Resolution Department Of The Nigeria Deposit Insurance Corporation (NDIC)
Chairman of the Board at SENFORCE INSURANCE BROKERS LTD and ANI Entertainment, and Director in Oak Pensions
Limited and a few other companies
English graduate with a degree in Marketing Communication and a Master degree in Managerial Psychology. served as a columnist with the Monitor Newspaper and managed brands like Cowbell and Toptea as an advertising practitioner. an attitude coach, a CIPM examiner, CMD accredited trainer and member of NITAD. currently Head of Learning at CREM.
27 years of working experience in Banking and Consulting including operations, Business development and marketing, financial control, audit assurance, corporate banking and consulting. Former Head Financial Control, Audit Executive, Head MIS, Branch operations at Allstates Trust Bank. Former Group Head, Financial Control, Operations and Corporate Services at Liberty Bank. Former Audit Manager and Head, Service Delivery and Branch Expansion at Equitorial Trust Bank. Former Senior Executive Corporate Banking and Business Development at Spring Bank Plc.
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